Once the mobile app detects the QR code, you will automatically be signed into the mobile app.If your QR code expires, click to reload a new QR code. The QR code displayed in xMatters is only valid for one minute after it is generated. To scan the QR code, aim your device's camera at the QR code displayed on your screen so that it appears in the target area on the mobile app.To access the QR code in the xMatters web user interface, add the mobile app to your list of devices.The mobile app will prompt you to scan the QR code displayed in Step 2 of the Log in with Mobile App dialog window in the xMatters web user interface.Click Add Account at the top of that screen.Īndroid users: To log in with a QR code, you'll need xMatters v3.17 or higher. iOS: Click More on the bottom menu bar, then click Settings to go to Accounts & Settings.You can also open Accounts & Settings from the menu then click Add Account from that screen. Android: When viewing your accounts from the left-hand menu, click Add Account.If you already have an account configured, follow these instructions to add another account:.If you are asked, allow xMatters to access the camera on your device. On the log in screen, tap Log in with QR code.Open the xMatters app on your mobile device.You can use a QR code to log in and access your account on the mobile app without entering a host name, user name, or password.Ī QR code, or 'quick response' code, is a square bar code containing data that can be interpreted by a smart phone device after scanning it using the phone's built-in camera.Įxample QR code Log in to the mobile app with a QR code:
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